4-Tier Shoe Rack

Processing Times
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.

Estimated Delivery Times

• United States & Canada: 7–14 business days

Please note that these are average times and may vary depending on the supplier and your location.

Tracking
Once your order has shipped, you will receive a tracking number via email so you can follow your package’s journey.

Delays
While we make every effort to deliver your order on time, delays may occur due to customs or postal service issues. We are not responsible for delays outside our control.

Shipping Fees

We are pleased to offer affordable shipping options based on your order total:

• Orders $1 – $50 → Standard Delivery: $2.99
• Orders $50 & Above Free Shipping 🎉

All shipping fees will be calculated automatically at checkout.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at admin@kevinstoolery.com.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us for any return question at admin@kevinstoolery.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@kevinstoolery.com.